Help
FAQ
Where do I get Yedeni?
On the App Store for your iPhone and on Google Play for Android. Downloading and getting started costs nothing.
What does Yedeni Pro cost?
You can use Yedeni for free. Yedeni Pro takes the limits away and runs as a subscription through the App Store or Google Play. Your store shows you the price before you buy, and that price applies.
Free and Pro comparedHow do I cancel my subscription?
The subscription runs through the App Store or Google Play, so that is where you cancel it. In the app, Profile › Settings › “Manage subscription” takes you straight there.
My Pro subscription is gone after reinstalling.
In the app, tap Profile › Settings › “Restore purchases”, or the same button at the bottom of the subscription page.
How do I delete my account?
Via Profile › Settings › “Delete account”. Deletion starts right away, no support ticket needed. A running subscription does not end with it: cancel it in the App Store or on Google Play as well.
Can I get my data?
Yes. Profile › Settings › “Export data” gives you a complete copy in JSON format, right away.
Does Yedeni replace nutrition counselling?
No. Yedeni does not replace medical or dietetic advice. If you have health problems, see a doctor; in an emergency, call 112.
How old do I need to be?
16 or older.
How do I reach you?
Write to support@yedeni.com. We usually reply within 24 hours (Monday to Friday), in German and English. It helps if you tell us your account’s email address and your device.